Privacy Policy

Effective Date: 31/08/2024

Introduction

At Swift InfoTech Pty Ltd, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights concerning your data. By using our services, you agree to the practices described in this policy.

Information We Collect

Personal Information

We collect personal information that you provide to us when you create an account, make a purchase, or contact our support team. This may include:

  • Name
  • Email Address
  • Billing Information
  • Contact Details

Usage Data

We collect information on how you interact with our services, such as:

  • IP Addresses
  • Browser Type
  • Access Times
  • Pages Viewed

Files and Data

The files and data you upload to Swift InfoTech and our cloud services FileVaults are stored securely. We do not access, scan, or share your stored files unless required by law.

How We Use Your Information

We use the collected information to:

  • Provide and improve our services
  • Manage your account and billing
  • Respond to your inquiries and provide customer support
  • Enhance the security of our services
  • Comply with legal requirements

How We Protect Your Information

We implement a variety of security measures to ensure your personal information is protected:

  • Encryption: Your data is encrypted both in transit and at rest.
  • Access Controls: Only authorized personnel have access to your data.
  • Security Audits: We regularly audit our systems to maintain the highest security standards.

Data Sharing and Disclosure

We do not sell or share your personal information with third parties, except:

  • Service Providers: We may share information with third-party providers who help us operate our services.
  • Legal Obligations: We may disclose your information if required by law or to protect our rights.

Your Rights

You have the right to:

  • Access and Update: View and update your personal information through your account settings.
  • Data Portability: Request a copy of your data in a structured format.
  • Delete: Request the deletion of your personal information, subject to certain legal requirements.
  • Opt-Out: Unsubscribe from our marketing communications at any time.

Data Retention

We retain your information as long as your account is active or as needed to provide our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

 Swift InfoTech Pty Ltd
 Werribee, Vic 3030
 support@swiftinfotech.com.au